Privacy Policy

DATE LAST MODIFIED: 5 November 2024

At GRYTHOR TECH PRIVATE LIMITED (“we”, “us” or “our”), safeguarding your privacy and the security of your information is of utmost importance. This Privacy Policy (“Privacy Policy”) outlines in detail how we collect, utilize, and manage information that pertains to or is associated with you (your “personal information”) when you access our Site or engage with a game (a “Developer Game”) published by an independent game developer that utilizes our Services (a “Developer”).

Information

Information We Collect

Personal Information You Provide Directly in the Developer Game: We may gather the following types of personal information that you input during your gameplay of a Developer Game:

Contact Information: This includes details such as your first name, surname, email address, residential address, and mobile or other phone numbers. This information is crucial for us to communicate with you effectively regarding your gaming experience, provide updates, and address any concerns or inquiries you may have.

Personal Attributes: We may collect personal information like your gender, age, age range, or even your image. Additionally, account login details such as your username, password, and pictures associated with your profile are also gathered. This data helps us personalize your gaming experience and ensure the security of your account.

Communication Data: Information sent bilaterally or within a small group using email, post, or other methods of communication. This could include in-game messages, group chat logs, or any correspondence related to the game.

Third-Party Information: We may obtain information from a third party, such as a site or platform provider, about your use of or interest in our services. This could provide us with insights into your preferences and help us improve our offerings.

Location Information: Location information provided by a mobile or other device interacting with one of our websites, or associated with your IP address (where legally permitted). This allows us to offer location-based services, such as region-specific events or content.

Usage and Device Information: Activity, technical, and device information about your use of our websites. This encompasses details like the content you view, the time and duration of your visit on our websites, how often you use our services, how you first learned about our websites, your preferences, and information about your interaction with the content offered through our websites. We also collect your hardware model, device type, other unique device identifiers, operating system version, browser type, and IP address. This data is used for analytics purposes, to optimize our services, and to ensure compatibility with your device.

Government Identifiers: In certain situations where required for tax or other legal reasons, we may collect government identifiers such as your passport, driver's license, or social security numbers. This is to comply with legal obligations and ensure the integrity of our operations.

Sensitive Information: We may collect sensitive information such as biometric data, geolocation, drivers licenses, and financial information to meet our legal and regulatory purposes. For example, if you engage in in-game purchases, we need to process payment information securely.

How We Collect Information

Registration and Authentication: We use your personal information to enable you to register for and access Developer Games and update your profile information. This ensures that your gaming account is personalized and secure.

Gameplay Enabling: We utilize your personal information to confirm that you are legally eligible to access and play a Developer Game, or to use specific features and functionalities within the game, based on the laws of your country or state. This helps us maintain a compliant and fair gaming environment.

Player Interaction: We assist you in finding other players on Developer Games, for example, by matching you with people whose details are saved in your phone contacts. This enhances the social aspect of gaming and allows for more engaging interactions.

Payment Processing: We handle your payments and purchases, such as updating your account to reflect any in-game transactions you make. This involves securely processing financial information and ensuring accurate accounting of your purchases.

Game Feature Provision: We provide features and functionalities of the Developer Game, such as in-app messaging, chat, gameplay performance records, and profile customization features. Your personal information is used to tailor these features to your preferences and enhance your overall gaming experience.

Support and Improvement: We offer support related to Developer Games. Additionally, we use your personal information to measure the performance of our Services, identify and fix issues, and continuously develop and improve the features and functionalities. We also utilize this data to test and develop new products and services, ensuring that we stay at the forefront of the gaming industry.

Marketing and Communication: We communicate with you and address any comments or complaints you submit. We send you service-related communications, like purchase confirmations. Moreover, we send you marketing materials, including emails, newsletters, and other communications in line with your preferences. This helps us keep you informed about new games, updates, and promotions.

Security and Compliance: We maintain the safety and security of our Services by using your personal information to detect and prevent fraud, abuse, or other harmful activities. We diagnose and fix technology problems, conduct security investigations and risk assessments, and improve and enforce our security measures. We also use your information to comply with legal and regulatory requirements and proceedings, including defending legal claims, meeting corporate reporting obligations, and adhering to applicable laws.

Rights Enforcement: We may use your personal information to monitor, investigate, prevent, and/or mitigate violations of our Terms of Use. We also enforce our agreements with third parties and business partners, ensuring that all parties abide by the established rules and regulations.

Other Lawful Purposes: We may use your information for any other lawful purpose or a purpose that you have consented to. This provides flexibility in using data in a manner that is both legal and beneficial to you and our business.

Sharing

Transfer to Third Parties for Service Provision: We may transfer personal information to third parties with the aim of providing the Services. We may disclose personal information to our appropriate affiliates, including third-party service providers, to ensure the seamless delivery of the Services to you. These third-party service providers are strictly prohibited from retaining, sharing, storing, or using the personal information for any other purpose than the specific services they are contracted to provide.

Sharing in Specific Cases

Legal Requirement: In cases where the law mandates it, we will share the necessary information. This is to ensure compliance with legal obligations and to cooperate with regulatory authorities.

Business Changes: If the team undergoes mergers, acquisitions, changes in control, etc. of other companies, information may be shared as part of the business transition process. This is to ensure the continuity and integrity of our services.

Selected Third-Party Companies: We may share your information with certain third-party companies, such as advertising platforms. However, we impose strict requirements on these third parties. They must (i) ensure the security of the data, (ii) never use the data for purposes other than providing services to us, and (iii) use the data only in accordance with this Privacy Policy.

Consent Requirement: In any situation other than those mentioned above, we will not share your personally identifiable information with third parties without obtaining your prior consent. This gives you control over the dissemination of your personal information.

Advertise

If you do not wish for us to use the information we collect to serve you advertisements, you have the option to opt out of receiving such advertisements. Please note the following:

Operational Data Collection: Even if you choose to opt out, we may still collect some data about your online activities for operational purposes, such as fraud prevention. However, this data will not be used for advertising to you.

Multi-Browser/Device Consideration: If you use multiple browsers or devices, you may need to perform the opt-out process on each one. This is to ensure that your preferences are consistently applied across all your access points.

Third-Party Variability: Other advertising companies' opt-out features may differ from ours, and we have no control over the practices of any third parties. We make no representations or warranties regarding such opt-out services. These services are independent of us, and we have no control over, and are not responsible for, their performance.

Confidential

We place great emphasis on the protection of our intellectual property. The selection and arrangement of all content, images, design, graphics, text, logos, buttons, interfaces, icons, audio and video clips, and software and services are our exclusive property and are protected by the Berne Convention, international copyright laws, and other applicable laws.

You agree to use the Software and Services solely for lawful purposes. We reserve the right, without incurring liability to you, to terminate your access or suspend access to all or any portion of the Software and Services without notice if we believe your conduct violates any applicable law or this Privacy Policy, or is harmful to the interests of other users, third parties, sponsors, licensors, service providers, merchants, etc.

We do not encourage you to send us any confidential or proprietary information, whether via email or other means. Any information, materials, suggestions, ideas, or comments you send to us will be considered non-confidential. By submitting such information to us, you grant us the absolute right to use, modify, reproduce, transmit, display, and distribute it without any payment or other compensation to you. However, we will not use your name unless legally required to identify the source of the material, information, advice, ideas, or opinions, or unless we first obtain your permission.

Children

We respect the privacy of children. Our Services are not intended for or directed towards children or minors under the age of 18. We kindly request that you do not use the Services if you are under 18. We are committed to complying with applicable laws and regulations regarding minors, including the United States’ Children’s Online Privacy Protection Act. Specifically, we do not knowingly solicit or collect personal information from individuals under 18. If we discover that any personal information has been inadvertently collected from a child, we will take immediate steps to delete the information.

Law

CALIFORNIA PRIVACY

These additional California Privacy Disclosures (the “CA Disclosures”) supplement the information in our Privacy Policy and are applicable only to individual residents of the State of California (“consumers” or “you”). These CA Disclosures provide further details on how we collect, use, disclose, and otherwise process the personal information of California residents, both online and offline, within the scope of the California Consumer Privacy Act of 2018 (“CCPA”). Unless otherwise explicitly stated, all terms in these CA Disclosures have the same meaning as defined in our Privacy Policy or as otherwise defined in the CCPA. For the purposes of these CA Disclosures, “personal information” has the meaning provided by the CPA and does not include publicly available information, deidentified or aggregated data that cannot be associated with us, or information excluded from the CCPA’s scope. This section does not apply to information related to our employees, contractors, and other personnel.

As a California resident, you may be entitled to exercise the following rights (subject to certain legal limitations):

Right to Know: You have the right to know any or all of the following information regarding your personal information that we have collected and disclosed in the last 12 months, upon verification of your identity:

The specific pieces of personal information we have collected about you.

The categories of personal information we have collected about you.

The sources of the personal information.

The categories of personal information that we have disclosed to third parties for a business purpose, and the recipients of such information.

The categories of personal information we have sold and the third parties to whom the information was sold.

The business or commercial purposes for collecting or selling the personal information.

Right to Request Deletion: You have the right to request the deletion of personal information we have collected from you, subject to certain exceptions (please note that if you choose to delete certain personal information, we may be unable to provide you with access to our services, and we will inform you if this is the case).

Right to Opt Out of Personal Information Sales: You have the right to opt out of the sale of your personal information to third parties now or in the future.

EUROPEAN PRIVACY

These European Privacy Disclosures supplement the information in our Privacy Policy and apply to our processing of your personal information if you are based in the EEA. For the purposes of EEA data protection laws, we are the controller of the personal information we receive from you as described in this Privacy Policy. This means we are responsible for and control the processing of this personal information. The following tables provide further details on the categories of personal information we collect about you, how we use it, the legal basis for processing, and the recipients of the data. We will indicate to you where the provision of certain personal information is necessary for us to offer you specific features of our Services. If you choose not to provide such personal information, we may not be able to provide those parts of our Services to you or respond to your other requests.

Right to Withdraw Consent: You have the right to withdraw consent at any time when we are relying on it to process your personal information. However, this will not affect the lawfulness of any processing that occurred before you withdrew your consent. If you withdraw your consent, we may not be able to provide the Services to you, and we will inform you if this is the case.

Right to Access: You have the right to request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information we hold about you and to check that we are processing it lawfully.

Right to Correction: You have the right to request the correction of any incomplete or inaccurate personal information we hold about you. We may need to verify the accuracy of the new information you provide.

Right to Erasure: You have the right to request the deletion or removal of your personal information where there is no valid reason for us to continue processing it. You also have the right to ask for deletion or removal if you have successfully exercised your right to object to processing (see below), if we have processed your information unlawfully, or if we are required to erase it to comply with local law. Please note that we may not always be able to comply with your request for erasure due to specific legal reasons, and we will notify you if applicable.

Right to Object: You have the right to object to the processing of your personal information when we are relying on a legitimate interest (or that of a third party) and you have a valid reason based on your particular situation. You also have the right to object to processing for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information that override your rights and freedoms.

Right to Restriction of Processing: You have the right to request the restriction of the processing of your personal information in the following scenarios:

If you want us to establish the accuracy of the personal information.

If our use of the personal information is unlawful but you do not want us to erase it.

If you need us to hold the personal information even if we no longer require it for you to establish, exercise, or defend legal claims.

If you have objected to our use of your personal information and we need to verify whether we have overriding legitimate grounds to use it.

Right to Transfer: You have the right to request the transfer of your personal information to you or to a third party. We will provide your personal information in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information that you initially consented to our use or that we used to perform a contract with you.